2023 AWARD WINNERS
Robert has a passion for health innovation and patient care. Since beginning his nursing career in 2020, he has been involved in a multitude of initiatives throughout Duke University Hospital. He established a new process to leverage technology to improve audit efficiency to decrease the incidence of hospital-acquired infections. He presented that work in a poster at the 2022 American Association of Critical-Care Nursing’s National Teaching Institute. He created a process to implement closed-loop debriefing after significant clinical events – a forward-thinking solution that celebrates successes, identifies learnings and connects involved staff with wellness resources. He presents that poster at the 2023 AACN NTI this week. As a member of the Patient Response Team, he utilizes technology-based dashboards to identify patients at risk for deterioration to facilitate early intervention.
This nominee is committed to the values of Duke nursing in his day-to-day practice. He is an innovator, who constantly strives to identify new challenges and implement solutions. This nominee established a new process to leverage technology to improve audit efficiency to decrease the incidence of hospital-acquired infections. He implemented a workflow that used Qualtrics technology to expedite electronic health record audit efforts. Through the implementation of this new process, he was able to successfully decreased workload, increase compliance, collect more real-time data and improve bundle adherence. This initiative is grounded in a desire to improve patient experiences, increase patient safety and decrease length of hospital stay. This nominee is dedicated to providing top-notch care in an efficient way.
This nominee is an active member on his home unit, as well as an innovator in a multitude of initiatives throughout the hospital. He has a passion for health innovation and patient care. This nurse is certified with CCRN (Critical Care Certification). By achieving and maintain this certification, this nominee demonstrates his dedication to continuous learning and maintaining up-to-date knowledge. Further, this nominee is active in the professional organization American Association of Critical-Care Nurses through his sharing of learning at the organization’s national conference (National Teaching Institute). This nominee wrote an abstract that was accepted for a poster presentation in Houston, Texas, in 2022 titled, “Leveraging Technology to Improve the Efficiency and Value of Auditing in the Inpatient Setting.” In his presentation, he shared how technology impacted tracking enhanced collation and analysis of data with hospital-acquired infections, improved care bundle compliance, and improved education and communication strategies to staff members. He also wrote an abstract that was accepted for a poster presentation in Philadelphia, Pa., in 2023 titled, “Leveraging Technology to Standardize Significant Event Debriefing,” where he will share how a survey-based debriefing tool has allowed for collection in information on how emergency response teams can improve delivery of care.
This nominee created a process to implement closed-loop debriefing after significant clinical events. Prior to this, there was lack of a standardized process. This nurse found a forward-thinking solution to celebrate successes, identify learnings and connect involved staff with wellness resources. This debriefing tool enables the team to investigate events and provide constructive feedback to participants in real time. After an event, the tool allows for individualized follow-up, support and recognition for outstanding performance. This nominee aided in the successful launch of this tool and has supported changes to meet the needs identified through implementation.
As a part of this nominee’s pursuit of a master’s degree in Nursing Practice and a Master of Business Administration, he partnered with leaders at Duke Health to standardize a process to help leaders select staff to participate in international medical trips. This has helped provide staff alternative opportunities for care delivery in new settings.
As a member of the Patient Response Program, he participates in both the Behavioral Response Team (BRT) and the Patient Response Team (PRT). As an inaugural BRT member, he participated in early development and work groups to identify needs of the team, potential challenges and workflows. He creates behavioral management plans to help direct consistent patient care and uplift staff during challenging patient interactions. He has helped to integrate his debriefing tools into the BRT workflows, to ensure access to wellness resources for bedside staff after significant behavioral events. On the PRT, he utilizes technology-based dashboards to identify patients at risk for deterioration and collaborates with providers from all disciplines to facilitate early intervention. He responds to clinical emergencies throughout the hospital, and works with disciplines to include, Physicians, Respiratory Therapists, Pharmacists, Duke Police and Security, and others to identify appropriate interventions to best support patient outcomes. On both the BRT and PRT, this nominee works in a roving role that requires him to interact with employees and patients all over the hospital. His upbeat personality and willingness to help have aided him in establishing rapport with a variety of services hospital-wide. He is an approachable resource who provides well-rounded support to meet the needs of the staff and patients.
This nominee is dedicated to all aspects of his role. He is an advocate for improving the workflow of the bedside nurse. He takes time to understand the intricacies of the day-to-day challenges faced by bedside nurses. He has a passion for integrating technology into practice to alleviate heavy workflows, which has led to positive outcomes and improved staff satisfaction. This nominee is invested in the people he works with and is committed to optimizing care delivery.
Through the implementation of forward-thinking technology to optimize the bedside nurse workflow, this nominee has positively impacted patient care delivery, improved work satisfaction, and continues to push for further innovation to advance health care initiatives.
BSN, RN, CCRN
Assistant Nurse Manager
Cardiothoracic Intensive Care Unit DMP 7 West
Patient Response Program
Duke University Hospital